Shipping & Returns

Once you’ve placed an order on the site, we will email you a tracking number and confirmation of the order. You can also look up your tracking number under your order history in My Account

Orders $149 and over = Free FedEx 2Day Orders under $149 = $10 FedEx Ground

FedEx Ground = 2-4 business days from ship date. FedEx Ground orders received by 9:30AM PST M-F are shipped within 1-2 business days. FedEx 2Day = 2 business days from ship date. FedEx 2Day orders placed by 9:30AM PST M-F are shipped the same business day. FedEx 2Day orders placed after 9:30AM PST are shipped the next business day.

We do not ship to P.O. Boxes at this time.

Items must be returned within 14 days from arrival of shipment. Prior authorization is required on all returns by contacting Customer Service at [email protected] for a Return Merchandise Authorization# (RMA#). Return acceptance is at the sole discretion of Hylunia. Items must be returned in original packaging with the authorized RMA# number clearly marked on the outside of the package. Note: Returns sent to us without an RMA# will not be accepted.

Hylunia does not ship outside the Continental United States at this time, however UK residents may order directly here: hylunia.co.uk/