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How do I return or exchange an item?
- Items must be returned within 14 days from the arrival of your shipment.
- Prior authorization is required on all returns by contacting Customer Service at [email protected] for a Return Merchandise Authorization (RMA).
- Items must be returned in original packaging with the RMA clearly marked on the outside of the package.
Note: Returns sent to us without an Return Authorization# will not be accepted.
- Return acceptance is at the sole discretion of Hylunia.
