Help Center

Once you’ve placed an order on the site, we will email you a tracking number and confirmation of the order.
You can also look up your tracking number under your order history in My Account 

Hylunia does not ship outside the Continental United States at this time, however, UK residents may order directly here: hylunia.co.uk/

Items must be returned within 14 days from the arrival of your shipment. Prior authorization is required on all returns by contacting Customer Service at [email protected] for a Return Merchandise Authorization (RMA). Items must be returned in original packaging with the RMA clearly marked on the outside of the package. Note: Returns sent to us without an Return Authorization# will not be accepted.
Return acceptance is at the sole discretion of Hylunia.

Please use the Forgot My Password feature on the Login page or contact Customer Service

You can learn about our ingredients by – selecting the Ingredients tabs on a product page or visiting the Ingredients Dictionary to search by ingredient.

Please go to the product page of the product you’d like to review, in order to submit your review. Ratings & Reviews are an important way to share information with your peers and we thank you in advance for contributing to the Hylunia community by using this feature.

Simply login if you have an existing Hylunia account on Hylunia.com, or create a new account if you’re a new customer. After that it’s as simple as finding the product(s) you’d like to purchase and hitting the Buy button.

Please contact Customer Service to resolve. Be sure to save a copy of the error (by saving a screenshot or copying the text of the error message) prior to contacting us.

We provide multiple payment options. So you can place your order using your Visa, MasterCard, AMEX, Discover, PayPal and Afterpay.

Simply go to the My Account section of the website to change your billing or shipping address.

Sales tax will be calculated at checkout as required by your state.

You earn 1 point for every $1 spent on Hylunia.com. You can redeem the points that you have already earned for future purchases on Hylunia.com, on the checkout page during the online purchase process. You can also view your Point Bank under My Account

Please go to the product page of the product you’d like to review, in order to submit your review. Ratings & Reviews are an important way to share information with your peers and we thank you in advance for contributing to the Hylunia community by using this feature.

You can learn about our ingredients by – Selecting the Ingredients tabs on a product page, or Visiting the Ingredients Glossary to search by ingredient.

Once you’ve placed an order on the site, we will email you a tracking number and confirmation of the order. You can also look up your tracking number under your order history in My Account

Orders $149 and over = Free FedEx 2Day Orders under $149 = $10 FedEx Ground

FedEx Ground = 2-4 business days from ship date. FedEx Ground orders received by 9:30AM PST M-F are shipped within 1-2 business days. FedEx 2Day = 2 business days from ship date. FedEx 2Day orders placed by 9:30AM PST M-F are shipped the same business day. FedEx 2Day orders placed after 9:30AM PST are shipped the next business day.

We do not ship to P.O. Boxes at this time.

Items must be returned within 14 days from arrival of shipment. Prior authorization is required on all returns by contacting Customer Service at [email protected] for a Return Merchandise Authorization# (RMA#). Return acceptance is at the sole discretion of Hylunia. Items must be returned in original packaging with the authorized RMA# number clearly marked on the outside of the package. Note: Returns sent to us without an RMA# will not be accepted.

Hylunia does not ship outside the Continental United States at this time, however UK residents may order directly here: hylunia.co.uk/

Having an account is a pre-requisite to participate in Hylunia’s Points Program and the Replenishment Program. You can create an account on the Register page

Hylunia.com visitors are allowed to checkout without creating a Hylunia account. However, having an account is a pre-requisite to participate in Hylunia’s Points Program and the Replenishment Program. You can create an account on the Register page

You may change your email address under My Account

You may change other account information by going to the My Account section of the website.

Please use the Forgot My Password feature on the Login page or contact Customer Support.